Our Commitment to You

As you start your journey to manage your sexual trauma, we want to ensure you get the most out of Survive services.

Your support worker or counsellor will ask you to sign a contract during your initial appointment with them This contract lays out our commitment to you as well as your commitment to us. It covers our values, ethics and boundaries as well as useful information on how we manage your data and how to reschedule appointments. You can find a copy of this contract here

Our services are in very high demand. Currently survivors wait 8-12 weeks to access support work or 4-6 months to access counselling. It is therefore important that you tell us as soon as possible if you are no longer able to make your initial assessment so that we can rearrange a new time for you and offer your original session to another survivor.

If you do not attend your initial assessment, we will not be able to reschedule it. We will contact you to let you know that you have missed your initial assessment and will invite you to re-refer yourself to our services using the online referral form here.

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