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Sources of Help

Telephone help-line
  • Services provided in North Yorkshire

  • National services

  • Male Survivors only
    		•
    Other related services
  • Counselling information

  • Mental health services

  • Emotional support

  • Legal advice service for women
    		•
    Telephone help-line
    Services provided in Yorkshire North
    Organisation Name Address Helpline Opening hours URL
    Scarborough Survivors Mental Health Resource Centre, 9 Alma Sq., Scarborough, YO11 1JR 01723 500 222 Mon-Fri 9.30am­4.30pm n.a.
    Description:Telephone information and support for people with experience of mental health problems, either personally or as carers/close relatives. Resource centre with information on local services, computer and internet access, art room, library and coffee bar.
    Area Served: Scarborough, Whitby & Ryedale
    Survive (Survivors of Child Sexual Abuse in North Yorkshire) 15 Priory St., York, YO1 6ET 01904 642 830 Thu 7.30pm­10pm Enter
    Description:Helpline providing support and information for survivors of child sexual abuse. 24 hours answerphone is checked daily and messages are responded to as quickly as possible. Also offers face to face meetings, self help groups, information and a book loan service.
    Area Served: York and North Yorkshire
    York Rape Crisis c/o Oxfam, 7 Goodramgate, York, YO1 7LJ 01904 610 917 Thu 7pm­9pm n.a.
    Description:Helpline and information for women who have been raped or sexually abused, either recently or in the past. Counselling and support services by appointment.
    Area Served: York and North Yorkshire.
    National base services
    Organisation Name Address Helpline Opening hours URL
    Breaking Free n.a. 020 8648 3500

    Mon 10am­12pm
    Tue 11am­3pm
    Wed 4.30pm­6.30pm
    Fri 3pm­6pm

    		n.a.
    Description:Helpline and counselling for women (18+) survivors of childhood sexual abuse. Information and signposting for male and female survivors, their families, friends and professionals working with them. Individual support sessions, weekly groups and support by letter. Talks and training for voluntary and statutory organisations. Quarterly newsletter.
    Area Served: UK
    Languages: Spanish, German and French by arrangement.
    ChildLine Freepost 1111, London, N1 0BR 0800 11 11 24 hrs, every day Enter
    Description:Free helpline for children and young people 18 and under in trouble or danger. Confidential free helpline service for any problem offering support, advice and referrals.
    Childwatch 19 Spring Bank, Hull, HU3 1AF 01482 325 552 Mon, Fri 9am-5pm Enter
    Description:Telephone and face to face counselling for adults who have been abused as children, and their families. Can assist with referrals to social services. Products information pack for survivors of child sexual abuse.
    Area Served: UK
    Family Matters 13 Wrotham Road, Gravesend DA11 OPA 01474 537392 Mon­Fri: 24 hrs Enter
    Description:Helpline and counselling for anyone from 6 years old, adolescents and adults who have been victims of childhood sexual abuse. Limited service also for non-abusing primary carers. Also offer a service for young offenders (not sexual offenders) who have been abused in childhood. Training for statutory and voluntary agencies.
    Area Served: UK
    Independent Care After Incest and Rape-ICAIR PO Box 10215, Birmingham, B42 2WZ 01255 675 351 Mon­Sun 9am-9pm n.a.
    Description:Support for adult survivors of rape and childhood abuse. Information on national and local support agencies, details of available literature and specialist counsellors across the UK (charge £5 for support pack). Membership includes two newsletters a year for small subscription fee.
    Area Served: UK
    Kidscape 2 Grosvenor Gardens, London, SW1W 9TR 020 7730 3300 Mon-Fri 10am­4pm Enter
    Description:Information and advice on child sexual abuse and bullying; bullying helpline. Books, videos and training programmes for parents, teachers and other organisations. Letter network for children who are bullied and want to write to others. Anti-racist training. Work with men, women, children, young people.
    Moira Anderson Foundation 29 Alexander Street, Airdrie, ML6 0BA 01236 602885 Mon­Fri 9am­4pm Enter
    Description:Helpline offering advice, support and counselling for survivors of childhood sexual abuse.
    Area Served: Scotland
    National Association for People Abused in Childhood (NAPAC) 42 Curtain Road, London, EC2A 3NH 0800 085 3330
    (Freephone)    		 Mon­Fri 9am­5pm Enter
    Description:Helpline support for adult survivors of any form of childhood abuse-sexual, physical or emotional. Support, advice and guidance, including information about local services. Postal service.
    Area Served: UK
    National Society for the Prevention of Cruelty to Children - NSPCC n.a. 0808 800 5000 or
    020 7825 27852 (Asian language offered)    		 24 hours Enter
    Description:Aim to prevent all forms of child abuse. Run 24-hour National Child Protection Helpline. Wide range of projects across the UK including group work, one to one counselling, outreach and telephone support for children and families.
    *last updated: 2002
    One in Four 219 Bromley Road, Bellingham, London SE6 2PG 020 8697 2112 Tue 5pm­9pm
    Thu 12.30pm­2.30pm
    Sat 10am­2pm    		 Enter
    Description:Support services and helpline for people who have experienced sexual abuse. Individual and group therapy. Parenting group for non-abuse parents. Women's group. Advocacy service by referral. Open evenings and one day groups. Internet support.
    Area Served: UK (helpline and internet support)
    London- therapy and groups.
    Languages: German
    Prevention of Professional Abuse Network- POPAN 2 Wyvil Court, Wyvil Road, London SW8 2TG 0845 450 0300
    (local rate)    		 Mon 1.30pm­4pm
    4.30pm­7pm
    Tue 10am­12.30pm
    1.30pm­4pm
    Thu 10am­12.30pm
    1.30pm­4pm    		 Enter
    Description:Helpline offering short term support to survivors of abuse by health or social care professional. Information and advice to clients and professionals. Advocacy support for formal complaints to GMC, UKCC, BACP and other professional bodies. Training and consultancy to groups and professionals.
    Area Served: UK
    Rape and Abuse Line n.a. 0808 800 0123
    0808 800 0122
    (Freephones)    		 Mon­Fri 9am­10pm n.a.
    Description:Helpline for men and women who has been affected by rape and/or abuse. 0808 800 0123 is answered by women, and 0808 8000122 is answered by men and available on Monday and Wednesday only.
    Area Served: Scotland
    Rape and Sexual Abuse Support Centre PO Box 383, Croydon, CR9 2AW 020 8683 3300 Mon­Fri
    12pm­2.30pm
    7pm­9.30pm    		 Enter
    Description:Support, counselling and telephone helpline for women and girls who have been raped or sexually abused, at any time in their lives. Information on accessing face to face counselling. Bank holiday helpline hours: 2.30pm-5pm.
    Area Served: Helpline-UK
    Face to face counselling & groups- Croydon and surrounding areas
    RASA Centre(Rape and Sexual Abuse) PO Box 35, Birkenhead, CH42 4RX 0151 666 1392 Mon 7pm­9pm
    Wed 2pm­5pm
    Thu 7pm­9pm
    Sat 3pm­5pm     		Enter
    Description:Helpline offering support, information and counselling for women and girls who are survivors of rape, sexual assault, child sexual abuse or any other form of sexual violence. Face to face counselling, groupwork, advocacy and support in dealing with courts, police stations, hospitals.
    Area Served: Helpline-UK. Wirral, Merseyside, North Wales, Lancashire, Cheshire
    Reachout Broadfields Resource Centre, Springwood Crescent, Edgware, HA8 8FT 0208 905 3470 24 hours Enter
    Description:Confidential support, help and advice service for male and female survivors over 16 of any form of childhood abuse, current abuse, rape or domestic violence. Support for families of survivors. Short-term one to one counselling, ongoing telephone support and befriending. Drop-in evenings for survivors to socialise in an informal setting (please ring beforehand). Information and newsletters. Ground floor wheelchair access. Clients welcome to write in for support.
    *last updated: 2002
    Respond 3rd Floor, 24-32 Stephenson Way, London, NW1 2HD 0808 808 0700
    (Freephone)    		 Mon­Fri
    1.30pm­5pm     		Enter
    Description:Helpline and other support services for people with learning difficulties who are either victims or perpetrators of sexual abuse and other trauma, and for their carers. Issues covered include bereavement, abuse, bullying, relationship and sexuality issues. Individual and group counselling and psychotherapy. Risk assessments, investigative services, parent project, training, consultation, supervision.
    Area Served: Helpline-UK, advice and training.
    London and South East England- therapy
    Languages: Bengali, Welsh
    SAFE PO Box 1557, Salisbury, SP1 2TP 01722 410 889 Mon­Sat
    6pm­8pm     		n.a.
    Description:Helpline for people who have been abused in a ritual setting including survivors of paedophile rings, ritual, satanic or other forms of sadistic abuse. Support and information, quarterly newsletter, training video and booklist. Also provides training for professionals.
    Area Served: UK
    Safeline - Warwick King Tom House, 39b High Street, Warwick, CV34 4AX 0808 800 5005
    (Freephone)    		 Mon, Wed, Fri 7pm­10pm
    Tue, Thu 7.30pm­9.30pm     		Enter
    Description:Helpline for adult survivors of childhood sexual abuse. Support/ therapy groups in Leamington Spa, Warwick, Stratford upon Avon and Bedworth. Men's group. Individual counselling, befriending, newsletter, library and website forums. Young people's group and carers/partner's group.
    Area Served: Helpline-UK
    Other services- Warwickshire
    Supportline PO Box 1596, Ilford, IG1 3FW 020 8554 9004 Varies Enter
    Description:Confidential helpline providing emotional support & telephone befriending to any individual on any issue. Particularly aimed at those who are vulnerable, at risk, socially isolated and/or survivors of any form of abuse. Short and long term support. Signposting to other agencies, groups and counsellors throughout UK.
    *Last updated: 2002
    Male Survivors only
    Organisation Name Address Helpline Opening hours URL
    Fire in Ice 88 Rodney Street, Liverpool, L1 9AR 0151 707 2614 Mon 5pm­9pm Enter
    Description:Self help project and telephone support run by and for men who have experienced childhood abuse, particularly those who experienced abuse while in childcare establishment. Group and one to one support. Drop-in Tuesday-Thursday 10am-3pm. Work with survivors in prisons throughout North West England.
    Area Served: Merseyside, Cheshire, West Lancashire
    Access to interpreters
    Male Rape Support 162 Dock Street, Fleetwood FY7 6JB 07932 898274,
    07932 967461    		 Mon­Fri
    8pm­10pm    		 n.a.
    Description:Helpline and other support services for male survivors of rape and childhood sexual abuse, their families and friends. Advice and counselling. Group meetings in Blackpool and Preston- phone for further details. Training days for individuals and organisations.
    Area Served: UK
    Mankind UK PO Box 124, Newhaven, BN9 9TQ 01273 611 010 Tue 7pm­9pm Enter
    Description:Confidential support and resource service for men 17+ who have been sexually abused, sexually assaulted and/or raped. Offer telephone helpline, one to one counselling and group support. Support for partners and families of survivors.
    *Last updated: 2002
    MASA 44 Bathgate Street, Glasgow, G31 1DU 0141 550 2048 Tue 7pm­9pm n.a.
    Description:Helpline and other support for adult male survivors of childhood abuse. One to one counselling appointments Mon-Fri 1pm-9pm. Support for families and partners of survivors and for victims of adult male rape.
    Area Served: Glasgow and surrounding areas of West Central Scotland
    Survivors UK 2 Leather Market Street, London, SE1 3HN 0845 122 1201
    (Local rate)    		 Tue, Thu 7pm­10pm Enter
    Description:Helpline, face to face counselling and support groups for men who have been raped or sexually abused. Provides training and education around issues of rape and sexual abuse for agencies, including the police.
    Area Served: Helpline -UK
    Counselling and groups- London wide
    Other related services
    Counselling information
    Organisation Name Address Helpline Opening hours URL
    British Assocation for Counselling & Psychotherapy 1 Regent Place, Rugby, CV21 2PJ General enquiry: 0870 443 5252 Mon­Fri 8.45am­5pm Enter
    Description:Major counselling organisation in the UK. Promotes counselling and develops good standards of counselling practice. Education and training for counsellors. Provide details of local counsellors and psychotherapists.
    Mental health services
    MindLink 15-19 Broadway, Stratford, London, E15 4BQ General Enquiry: 0208215 2207/2210 Mon­Fri 9.30am­5.30pm Enter
    Description:Free membership network exclusively for survivors of mental health services, including those who have experienced mental distress as a result of any form of abuse. Offer regular newsletters(4-6 times per year).
    Emotional support
    The Samaritans 10 The Grove, Slough, SL1 1QP 0845790 9090 Daily 24 hours Enter
    Description:Confidential emotional support to any person who is in emotional distress or at risk of suicide. Support offered by 24-hour helpline, face to face at local branch or via email. Awareness raising of issues around suicide and depression.
    Legal advice service for women
    Rights of Women 52-54 Featherstone St., London, EC1Y 8RT 020 7251 6577 Varies n.a.
    Description:Free legal advice for women from women solicitors, barristers and legal professionals. Advice on family law; Children's Act; domestic violence and lesbian parenting. Membership scheme and bulletin/newsletter for members.

    Source:The Survivors' Directory 2002. Manchester: Broadcasting Support Services.
    Crockett, T (2003)Telephone Helplines Directory 2004 (5th Ed.)London: RIS & THA

    Information provided in this page is not exhaustive. We welcome information & contact details of related bodies or institutions to be added into the list, please contact the webmaster.

    Please note that information provided here may subject to change. Survive will try to keep this page up-to-date , however, we are not responsible for any fault reported.


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    Last Updated:Jan 2004
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